If you have any questions or concerns, please feel free to contact us.
We’d love to hear from you, please contact us at:
Email:chenq888666@outlook.com
Phone: +8618059596250
We strive to answer your questions within 24 hours
Customer service working hours:
Monday to Friday / 9:00 am to 18:00 pm (GMT-07:00)
Please note: During peak season, promotions and holidays, our response time may be slightly longer.
When contacting us, please use the same email address you used to place your order and include your order number in the email.
Common queries answered
Frequently asked Questions
Our products will be shipped from our warehouse 1-3 days after you place your order.
yes! After you place your order, we will immediately send you an email containing all the detailed information.
Yes, we will ship the item to your address. However, once you receive your item, you can send it back to us, and once we receive it, we will give you a full refund.
We value our customer experience. If you have any questions about our product, we are happy to provide a full refund.
We accept all major credit cards from any country/region, including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus, etc. For all skeptical customers, we also accept payment on delivery.
No handling/processing fees will be charged.
Ensure that the billing address you entered matches your credit card.
If you need to update your address, please select the ‘Contact Us’ tab and send us a message. We can change your address within 24 hours of placing your order.